Haiyaa Technologies - Professional Variable Data Printing Solution Provider

Software Download

>>Software Support

We provide trial software and other software resources, please contact us to get login account.

>>FAQ

Which version should I buy?

How about software upgrade free of charge?

How about technical support overseas?

How about charge of upgrading to higher level version and how to do?

How to get remote online demonstration?

■ Which version should I buy?

HAIYAA VariPrint English version will be provided with 3 versions, which are VariPrint Standard, VariPrint Pro and VariPrint SB(Statement & Bill). The customer can decide which version is suitable through using the trial version in advance. The trial version can be changed among above three versions by selecting different parameter value. The step is as follows:

1) Close VariPrint, go to the VariPrint's installation folder - /Program Files/VariPrint/bin
2) Open Setting.ini.
a) If you want to try VariPrint Standard, then change parameter RULER_VAL to 2
b) If you want to try VariPrint Pro, then change parameter RULER_VAL to 4
b) If you want to try VariPrint SB, then change parameter RULER_VAL to 0
Be attention: The default installation version in English is VariPrint SB with 2D barcode optional.

3) Save Setting.ini and start VariPrint again. The version will be changed to corresponding version.

■ How about software upgrade free of charge?

HAIYAA provide ONE year of warranty to its package product sold if there isn't special notice in the purchase contract. During this period, The customer can get software upgrade and technical support by telephone or email free of charge. After this period, The customer can select to buy next year maintenance service.

■ How about technical support overseas?

The technical support will be provided to the customer abroad through the resellers located in the related country or region. If there is no reseller in your region, HAIYAA will provide technical support directly. Of course, the customer can contact HAIYAA for technical help in any circumstance. During the warranty year, technical support is free of charge. If the customer want on-site installation or training service, the additional traveling charge will be paid.

HAIYAA's online technical contacts will also be provided at MSN and Skype, you can add us by selecting the number at the upper right of our website.

■ How about charge of upgrading to higher level version and how to do?

If the customer want to upgrade the VariPrint to higher level version, he just need to pay price difference. In addition to payment, the customer need to tell us the ID number of software dongle. The step is as follows.

1) Insert dongle, go to the VariPrint's installation folder - /Program Files/VariPrint/bin

2) Double click Update,exe, there will display ID number in the window, write down Key Information and send to us.

3) We will give back a exe file. The user insert the dongle at first, then open this exe file and select CONFIRM. If OK displays, it means the dongle upgrade is finished.

4) It's better to re-install the software after the upgrade.

The same upgrade method is applied to adding optional function, such as 2D barcode optional.

■ How to get remote online demonstration?

1. Please install MSN or Skype at first, then add us by selecting the number at the upper right of our website.

2. Install TeamViewer which is a free remote access and remote desktop sharing software. Be attention: choose personal/non-commercial use mode when installation.

3. Prepare a set of microphone.

4. Make an appointment, our engineer will guide you the next step. Finally, our screen will be displayed at your computer. The engineer will demo the software while explaining.